Shipping policy
Digital Products Only
Crochet Flower Studio currently sells digital products only, including downloadable crochet patterns, guides, and related digital files.
No physical product will be shipped unless a product page clearly states otherwise.
Digital Delivery
After successful payment, your digital product will normally be made available electronically through one or more of the following methods:
- A download link
- The order confirmation page
- Your customer account
- A digital delivery service connected to our store
Delivery Time
Digital products are generally available shortly after payment has been successfully processed.
In some cases, delivery may be delayed because of:
- Payment verification
- Technical issues
- Email delivery problems
- Temporary platform or service interruptions
No Shipping Fees
Because our products are digital, there are normally no physical shipping charges, delivery fees, customs duties, or import fees.
Download Problems
If you do not receive your download link or cannot access your purchased file, please contact us.
We will make reasonable efforts to help restore access or provide the correct file.
Customer Responsibility
Customers are responsible for:
- Providing a valid email address during checkout
- Checking spam or junk folders for delivery emails
- Ensuring their device or software can open the file format described on the product page
- Saving a backup copy of downloaded files when permitted
Contact Us
If you need help with digital delivery, please contact:
Crochet Flower Studio
Website: crochetflowerstudio.com