Privacy policy

Introduction

At Crochet Flower Studio, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit crochetflowerstudio.com, place an order, contact us, or interact with our services.

Information We Collect

We may collect information such as:

  • Your name
  • Email address
  • Billing information
  • Order and transaction details
  • IP address and device information
  • Information you provide when contacting customer support
  • Marketing preferences, where applicable

Payment information may be processed directly by third-party payment providers and may not be stored directly by Crochet Flower Studio.

How We Use Your Information

We may use your information to:

  • Process and manage your orders
  • Deliver digital products
  • Provide customer support
  • Send order confirmations and service-related communications
  • Prevent fraud and protect our store
  • Improve our website, products, and customer experience
  • Send marketing communications when you have given permission
  • Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember customer preferences
  • Analyze website traffic and performance
  • Improve the shopping experience
  • Support advertising and marketing activities where permitted

You may be able to manage cookie preferences through your browser or the cookie settings available on our website.

Sharing of Personal Information

We may share personal information with trusted service providers when necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Email and customer communication providers
  • Analytics and marketing services
  • Fraud prevention and security providers

We do not sell personal information to third parties for their own independent marketing purposes.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, meet legal obligations, resolve disputes, and maintain business records.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications

Some rights may be subject to applicable legal requirements and exceptions.

Security

We use reasonable administrative, technical, and organizational measures to protect customer information.

However, no online service or electronic transmission can be guaranteed to be completely secure.

Third-Party Services

Our store is hosted by Shopify and may use other third-party services.

These providers may process personal information according to their own privacy policies and applicable laws.

International Customers

Because Crochet Flower Studio serves customers internationally, your information may be processed in countries other than the country where you live.

Where required, appropriate safeguards may be used for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.

The latest version will be published on this website.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Crochet Flower Studio
Website: crochetflowerstudio.com